Legal
30-day full refund, no questions asked.
Annual and Founding Member subscriptions can be refunded in full within 30 days of the charge. You don't need a reason, and we won't ask you for one.
Monthly subscriptions
Monthly billing isn't covered by the 30-day refund. Cancel any time and you keep access until the end of the month you've already paid for. No further charge is taken.
Free trials
Annual and Monthly start with a 7-day free trial. Cancel before the trial ends and nothing is charged at all. You can cancel in Settings, under Plan, with "Manage billing".
How to ask for one
Write to us through the contact page within 30 days, and mention the email you signed up with. We refund to the card you paid with, usually within 5 to 10 business days, depending on your bank.
After a refund
Refunding a subscription also cancels it, so Stride+ features end at that point. Your habits, logs and history stay exactly where they are, and the free plan keeps working as before.